So, how do I get around this? Don't tell me, "Move the game to the C directory," or "Uninstall and reinstall to C drive," or even anything like an uninstall.
In fact I accessed the purchase page THROUGH the game! Please install Dragon Age II and try again." I promise you Dragon Age II is installed. However, when I try to run them, I get an error that says " requires Dragon Age II to be installed.
I then proceeded to the "Registered Content I Own" page or whatever it's called, found the DLC, clicked "More Info" link, and clicked the "Download" link. It must just assume it's on a drive labeled "C," and if not - OH WELL! Stupidly, I recently (I know, this game is like 2 years old, but still) bought some DLC from the BioWare social site (the only option for purchase I believe, unless you own the game through Origin - I don't, I got it from Amazon). I haven't been able to patch the game since I first installed it, because apparently the installer is too dumb to ask the game where it's installed. DA2 is not installed to the same volume as my OS (Windows 8). If you're going to make or publish something, stand by your product and offer proper support! I'm annoyed and insulted that this is the best support EA can give me for their product. I work tech support myself from home, so I need fantastic and consistent Internet. I promise you it's nothing on my end - my networking options are about as open as they can be, and I have fantastic 50mb down/10mb up Internet that I'm connected to via Ethernet. Then after 20 or 25 minutes, I connected with "Carlo." I'm still connected with Carlo.
Then after 15 minutes, it said less than 5 minutes. After 10 minutes, it changed to 5-10 minutes. The resulting chat window assured me I would be helped in 5 minutes or less. This is EA we're talking about - what could I have expected? After finding no answer to my query in EA's knowledge base, I attempted to get support an advisor via chat. Before I even launch into this issue, I just want to say how utterly disappointed I am with EA's support options.
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